Privacy Policy

1. Introduction

Visual Intelligence, LLC ("Company," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our websites located at visintel.tv and visualintelligence.tv (the "Site"), interact with our digital marketing services, or use any AI-powered tools integrated into our platforms.

By using our Site or submitting information through it, you agree to the terms of this Privacy Policy.

2. Information We Collect

2.1 Information You Provide Directly

• Contact form submissions (name, email address, phone number, message content, business information)
• Information submitted through AI chat widgets
• Information provided to or captured by our AI Phone Attendant

2.2 Information Collected Automatically

When you visit our Site, we may automatically collect:

• Device and browser information
• IP address
• Cookies and tracking technologies
• Usage data, including pages visited, time spent, and click behavior

2.3 Analytics Data

We use Google Analytics to collect anonymized usage data to understand how visitors interact with our Site.

3. Use of Information

We may use the information we collect for the following purposes:

• Provide and improve our marketing services
• Respond to inquiries and provide customer support
• Operate AI chat tools and our AI Phone Attendant
• Analyze Site traffic and usage patterns
• Run marketing campaigns and retargeting
• Improve user experience
• Comply with legal obligations
• Protect the security of our systems

4. AI Tools and User Interactions

Our Site uses:

• AI Chat Widgets
• AI Phone Attendants

User inputs provided through these tools may be:

• Logged for quality assurance
• Used to improve service performance
• Routed into our CRM for follow-up communication

We do not sell AI interaction data.

5. How We Share Information

We may share your information with trusted third parties that help us operate our business, including:

• CRM platforms
• Email and SMS providers
• Advertising platforms
• Analytics providers

We do not sell personal information. We share data only as necessary to operate our business and deliver services.

6. Cookies & Tracking Technologies

We may use cookies and tracking technologies to:

• Improve functionality
• Analyze website performance
• Optimize advertising campaigns
• Enable remarketing

You can opt out of most tracking by adjusting browser settings or using cookie-blocking tools.

7. International Visitors (EU/UK)

Because visitors may originate from the EU/UK, we include the following disclosures:

• Legal bases for processing may include consent, legitimate interest, or contract performance
• You may have rights of access, correction, deletion, or objection
• You may contact us to exercise rights under GDPR/UK-GDPR

We do not intentionally target EU/UK residents but cannot prevent global access.

8. Data Retention

We retain information only as long as needed to fulfill the purposes outlined in this Privacy Policy.

9. Security

We implement administrative, technical, and physical security measures designed to protect your information.

10. Your Privacy Rights

Depending on your state or location, you may have certain rights, including:

• Right to know what data is collected
• Right to request deletion
• Right to opt out of data sharing for advertising
• Right to request correction of inaccurate data
• Right to access your information

To exercise these rights, contact us at [email protected].

11. Children's Privacy

We do not knowingly collect information from children under the age of 13.

12. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their privacy policies.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page.

14. Contact Us

If you have questions about this Privacy Policy or wish to exercise privacy rights, contact: